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Newbie Tip
See a race or class that wasn't available to you at creation and wonder how you get hold of one? Read HELP PRESTIGE and HELP REMORT for more information on how. - Riviat
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Member Count: 521
Newest: Ziti
Information on Broken Character Fix Requests
Articles | Archives | Requests and Appeals | Broken Character Fix
Occasionally, you may encounter issues with your character where you find that
skills and spells do not work or your stats are significantly lower than normal
for your race and class.

It is possible to ask us to check this out for you and if we find that there is
a genuine issue then we will do what we can to resolve your issue.

It may be that your character has lower stats than others with the same race
and class but still falls within expected variations for that race and class
combination, in which case you will not be eligible for a fix.

Please be aware that this is only for character specific issues like broken stats or death count not resetting after remort etc

It is not intended to be and should not be used as a mechanism for complaining about code changes to races, classes, skills and spells. You should read and follow the instructions in the section on 'Address a Game Change'.

We require the following information:

- Name of affected character
- Details of what happened to character
- Suggested solution to fix broken character

Our coders may require additional information so please expect to be asked further questions if required.

Bugs which do not affect only a specific character or characters should be submitted via the 'bug' command, or the appropriate mailing list or forum.

-- Go to the Appeals and Requests Form --
 

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Shoutbox
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Kerrinth
Jan 21 2018 12:28
We're back now! Sorry all, there was an outage on our service provider side (it seems) and that caused everything to go down.

laazarus
Jan 21 2018 12:00
doesn't seem to be a network issue as ping and traceroute respond pretty well.

Helram
Jan 21 2018 12:00
No idea, guess it's more than a crash.

Rift
Jan 21 2018 11:50
Anyone got an idea what’s wrong.

Nito
Dec 27 2017 21:58
anyone able to log in? i just got kicked while on a fire-realm run and cant log back in.

Shoutbox Archive
Game Updates
Jul 17 2018 02:54
There is a disturbance in the realm as Splash fails to become a Lord at sublevel 358.
Jul 16 2018 04:26
There is a disturbance in the realm as Derillion fails to become a Lord at sublevel 320.
Jul 15 2018 20:58
Eko successfully morphs from Hero 999 to become Lord Eko.
Jul 15 2018 14:06
Shaite successfully morphs from Hero 631 to become Lord Shaite.
Jul 14 2018 20:58
Slaktarn successfully morphs from Hero 434 to become Lord Slaktarn.