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Information on Broken Character Fix Requests
Articles | Archives | Requests and Appeals | Broken Character Fix
Occasionally, you may encounter issues with your character where you find that
skills and spells do not work or your stats are significantly lower than normal
for your race and class.

It is possible to ask us to check this out for you and if we find that there is
a genuine issue then we will do what we can to resolve your issue.

It may be that your character has lower stats than others with the same race
and class but still falls within expected variations for that race and class
combination, in which case you will not be eligible for a fix.

Please be aware that this is only for character specific issues like broken stats or death count not resetting after remort etc

It is not intended to be and should not be used as a mechanism for complaining about code changes to races, classes, skills and spells. You should read and follow the instructions in the section on 'Address a Game Change'.

We require the following information:

- Name of affected character
- Details of what happened to character
- Suggested solution to fix broken character

Our coders may require additional information so please expect to be asked further questions if required.

Bugs which do not affect only a specific character or characters should be submitted via the 'bug' command, or the appropriate mailing list or forum.

-- Go to the Appeals and Requests Form --
 

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Shoutbox
You must login to post a message.

laazarus
Aug 12 2017 09:28
the wiki has been down for over 24hrs (ERROR 502 - Bad Gateway!)

laazarus
Apr 08 2017 02:54
TMS seems to be counting more accurately this month

laazarus
Mar 02 2017 13:07
TMS is still not counting votes, damn them! Somehow they count Outbound clicks better then Inbound which you would think would indicate to them there is an obvious error, but apparently not.

Qismat
Dec 25 2016 02:01
Christmas HOG now!

laazarus
Nov 09 2016 13:37
The End is Nigh!

Shoutbox Archive
Game Updates
Sep 22 2017 13:15
There is a disturbance in the realm as Lockersmith fails to become a Lord at sublevel 444.
Sep 21 2017 23:38
Cactrot successfully morphs from Hero 429 to become Lord Cactrot.
Sep 21 2017 20:36
Brunnhoelzl successfully morphs from Hero 422 to become Lord Brunnhoelzl.
Sep 21 2017 00:42
There is a disturbance in the realm as Uzi fails to become a Lord at sublevel 303.
Sep 20 2017 22:39
Diesel has descended to a Lowmort Green Dragon.