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Information on Broken Character Fix Requests
Articles | Archives | Requests and Appeals | Broken Character Fix
Occasionally, you may encounter issues with your character where you find that
skills and spells do not work or your stats are significantly lower than normal
for your race and class.

It is possible to ask us to check this out for you and if we find that there is
a genuine issue then we will do what we can to resolve your issue.

It may be that your character has lower stats than others with the same race
and class but still falls within expected variations for that race and class
combination, in which case you will not be eligible for a fix.

Please be aware that this is only for character specific issues like broken stats or death count not resetting after remort etc

It is not intended to be and should not be used as a mechanism for complaining about code changes to races, classes, skills and spells. You should read and follow the instructions in the section on 'Address a Game Change'.

We require the following information:

- Name of affected character
- Details of what happened to character
- Suggested solution to fix broken character

Our coders may require additional information so please expect to be asked further questions if required.

Bugs which do not affect only a specific character or characters should be submitted via the 'bug' command, or the appropriate mailing list or forum.

-- Go to the Appeals and Requests Form --
 

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Shoutbox
You must login to post a message.

Nito
Dec 27 2017 21:58
anyone able to log in? i just got kicked while on a fire-realm run and cant log back in.

Qismat
Dec 19 2017 07:23
Christmas restore event just finished. Will announce another one over the next couple of days!

laazarus
Aug 12 2017 09:28
the wiki has been down for over 24hrs (ERROR 502 - Bad Gateway!)

laazarus
Apr 08 2017 02:54
TMS seems to be counting more accurately this month

laazarus
Mar 02 2017 13:07
TMS is still not counting votes, damn them! Somehow they count Outbound clicks better then Inbound which you would think would indicate to them there is an obvious error, but apparently not.

Shoutbox Archive
Game Updates
Jan 20 2018 06:22
Lonestar has descended to a Lowmort Human.
Jan 20 2018 02:49
Zathon has become a Fusilier.
Jan 19 2018 23:42
Skunt has remorted into a Dragon Wizard.
Jan 19 2018 23:40
There is a disturbance in the realm as EiDERCHE fails to become a Lord at sublevel 404.
Jan 19 2018 05:50
There is a disturbance in the realm as Brad fails to become a Lord at sublevel 587.