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Polls [1 current]
Current Polls:
Do you want the boon days to occur on Fridays, on Saturdays or on Sundays?
- read more -
Fridays (Aug. 8, 15, 22, 29)
Saturdays (Aug. 9, 16, 23, 30)
Sundays (Aug. 10, 17, 24, 31)

Recent Polls:
What is the best new area?
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Your favorite grandfathered area?
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Best Quest Event?
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Which of these is the best mob to die to?
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Best Immortal to be stuck with on a deserted island?
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Best new feature/code?
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Which of these is the best mobprogram?
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Best line that you see when you wear an item?
- view results -
Which of the best race in/on Avatar?
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Newbie Tip
Edmundtrillion, the Ent in Stonehall will identify items for you for a fee if you can't find someone to cast the spell for you. - Riviat
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Member Count: 480
Newest: Tihemir
Avatar emergency contact procedure
Avatar Emergency Procedure

A Simple guide to Avatar MUD issues & contacting the right people.
august 2011 - by Avatar Immortal staff

**********
Players:
**********

1. TROUBLESHOOTING
If you cannot connect to Avatar, try the following to determine the nature of the problem.
You can try one or more of the following
First of all, write down any error message you get

If you do connect but no login screen it might mean the mud's stuck in a loop, send an email.

If you get any message that tells you you cannot connect or that a connection failed, continue and try the following:
- find your command prompt and 'ping avatar.outland.org' to see if you get a response.
- find your command prompt and 'tracert avatar.outland.org' to see where the link starts failing (it might be you!)
- Go to the outland.org website and try using the java applet to connect.

If you cannot ping or complete the trace, there is likely a network issue.
If you can ping/tracert but there is no connection to the mud is is not up.
Any of these shouldn't take more than a minute of your time but is very helpful when we try to determine the
nature of the problem.

2. SEND EMAIL
Send an email with all the possible info you gathered to forum@outland.org
Using this mailer, you inform both the immortals and your fellow players of the issues.

As soon as possible, an Immortal will respond to let you know it's being looked into.
You may use other forms of communication (facebook, outland.org, pigeons, etc) as well.
But unless the email is down as well, the forum mailer is the best way to reach the largest audience.
Please do not contact individual Immortals as they might not be able to assist you at that given time.

Not a member of the Avatar forum mailer? See help mailman on the mud.
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Shoutbox
You must login to post a message.

Qismat
Jul 22 2014 15:46
Congratulations to Dream, Jachid and Spriggs on beating the Ultimate Dragon today!

Kerdor
Jul 14 2014 21:48
Doxbot updated. Tell him thorn or mid to swap between sanc dw and thorn ee

Malaclypse
Jul 11 2014 12:36
Seems to be an issue at the moment - it is being looked into. Hopefully back up soon.

Belanor
Jul 01 2014 07:05
Impromptu HoG going on.... *grin*

Belanor
Jun 30 2014 14:53
12th on TMS? Great job everyone!

Shoutbox Archive
Game Updates
Jul 28 2014 20:19
Tiberius has become a Wizard.
Jul 28 2014 20:08
GOZMODE successfully morphs from Hero 999 to become Lord GOZMODE.
Jul 27 2014 23:54
Klauth has remorted into a Dragon Wizard.
Jul 27 2014 23:52
Tesla has remorted into a Halfling Sorcerer.
Jul 27 2014 20:33
Kinak has remorted into a High Elf Mage.