Login
Username

Password

Remember Me

Learn how to register!
or
Forgot your password?
Request a new one!
Support
Like on FacebookLike on Facebook
Vote for AVATAR at TopMudSites!
Vote for AVATAR on TMC!
Follow us on Twitter
Donate to AVATAR using PayPal - Thank you!
Polls
What is your favorite anniversary event?
- view results -
Newbie Tip
Creating an alias can help you get all of your gear from your corpse. For example if you are standing one room south of your corpse, and there is an aggressive mob guarding it, try 'alias getcorpse north: get all corpse: south' You will often be able to get your gear with no trouble. - Locqui
Users Online
Guests Online: 9
No Members Online

Member Count: 528
Newest: Troyu
Avatar emergency contact procedure
Avatar Emergency Procedure

A Simple guide to Avatar MUD issues & contacting the right people.
august 2011 - by Avatar Immortal staff

**********
Players:
**********

1. TROUBLESHOOTING
If you cannot connect to Avatar, try the following to determine the nature of the problem.
You can try one or more of the following
First of all, write down any error message you get

If you do connect but no login screen it might mean the mud's stuck in a loop, send an email.

If you get any message that tells you you cannot connect or that a connection failed, continue and try the following:
- find your command prompt and 'ping avatar.outland.org' to see if you get a response.
- find your command prompt and 'tracert avatar.outland.org' to see where the link starts failing (it might be you!)
- Go to the outland.org website and try using the java applet to connect.

If you cannot ping or complete the trace, there is likely a network issue.
If you can ping/tracert but there is no connection to the mud is is not up.
Any of these shouldn't take more than a minute of your time but is very helpful when we try to determine the
nature of the problem.

2. SEND EMAIL
Send an email with all the possible info you gathered to forum@outland.org
Using this mailer, you inform both the immortals and your fellow players of the issues.

As soon as possible, an Immortal will respond to let you know it's being looked into.
You may use other forms of communication (facebook, outland.org, pigeons, etc) as well.
But unless the email is down as well, the forum mailer is the best way to reach the largest audience.
Please do not contact individual Immortals as they might not be able to assist you at that given time.

Not a member of the Avatar forum mailer? See help mailman on the mud.
Comments
No Comments have been Posted.
 
Post Comment
Please Login to Post a Comment.
 

28794619 Unique Visits

Powered by PHP-Fusion v6.01.18 © 2003-2007

Shoutbox
You must login to post a message.

laazarus
Jun 12 2020 10:13
ISP-related maintenance issues. Should be back in next couple hours

Ginta
Jun 12 2020 09:23
Game down?

laazarus
Apr 22 2020 09:33
Expired security certificate on wiki throwing up blocking page in all browsers (https://avatar.mel
anarchy.info)


Scada
Jan 16 2020 01:33
flap flap flap

Xing
Oct 22 2019 23:21
shadow @ busk

Shoutbox Archive
Game Updates
Jul 12 2020 14:08
There is a disturbance in the realm as Gorgon fails to become a Lord at sublevel 305.
Jul 11 2020 20:43
Dio has become a Bodyguard.
Jul 11 2020 17:49
Visaran has become a Soldier.
Jul 10 2020 20:49
Athena successfully morphs from Hero 717 to become Lord Athena.
Jul 10 2020 03:43
Leech has become a Vizier.